eOffice Brokers and Agents Terms & Conditions
“eOffice”, “we,” “us,” or “our” refers to eOffice 2000 Limited. References to “you” or “your” shall refer to the counterparty to these Intermediary Terms & Conditions.
1. Registration of Enquiries
1.1 All enquiries must be sent to hello@eoffice.net. Enquiries sent to any other email address will not be processed.
1.2 Verbal enquiries are not valid and must be submitted in writing to the email address specified in 1.1.
1.3 Each enquiry must include:
a) The Client’s company name or the full personal name if the client is a sole trader or if the company is not yet established.
b) The size of the office and/or number of desks requirement or product interested in.
c) The location(s) of the Client’s requirement.
1.4 eOffice will notify you of acceptance or rejection by return of email
1.5 eOffice is not responsible if you fail to meet the criteria in clauses 1.1 to 1.3 and another Intermediary secures the fee position.
1.6 Self-referrals by Intermediaries are welcomed but will not be eligible for fees.
1.9 By submitting an enquiry, you accept these Terms & Conditions, which may be amended or terminated at our discretion without prior notice.
2. Acceptance and Rejection
2.1 The first Intermediary to register a compliant enquiry will be accepted, subject to a completed viewing.
2.2 Other Intermediaries will be rejected but may overturn the decision if they arrange a completed viewing.
2.3 The Intermediary that arranges the Client’s first viewing will secure the fee position.
2.4 eOffice reserves the right to refuse a viewing or verify a client cancellation with another Intermediary.
2.5 Acceptance is valid only for the specified location(s)
2.6 Acceptance is valid for six months from the enquiry date. Expired enquiries can be resubmitted as new.
2.8 eOffice may reject an enquiry at its discretion
3. Booking Viewings
3.1 Viewings must be booked through hello@eoffice.net
3.2 Full client contact details must be provided upon booking. Confirmation will be sent to the Intermediary.
4. Payment Terms
4.1 The following must be received before invoicing details are confirmed:
a) A signed contract between the Client and eOffice.
b) Cleared payment of the required deposit.
c) Cleared payment of the first month’s rent and agreed services, excluding any free periods.
4.2 Once these conditions are met, the Intermediary may invoice eOffice – invoice sent to Accounts on accounts@eoffice.net
4.3 The intermediary will invoice quarterly fees (3 months) on a quarterly basis, and eOffice will pay them also quarterly (30 days from invoice date)
4.4 Payments will be made within 30 days of receipt of a valid invoice.
4.5 if for any reasons the Service/licence Agreement between eOffice and the Client terminates earlier than its initial commitment term, the intermediary shall only be entitled to receive fees for the duration of the New Contract actually completed and paid for by the Qualifying Referral. eOffice shall have no obligation to pay any fees following such termination. Where Fees have been paid in advance, the intermediary shall provide a credit note to eOffice which reflects a pro-rata refund of the fees paid.
5. Payments for Office Referrals
5.1 Standard fee: 10% of the net rental value of the office.
5.2 Fees apply only to the first 12 months of continuous occupation, including discounted periods.
5.3 Fees are not payable on ancillary or membership services.
5.4 Promotional offers may apply subject to specified conditions.
5.5 For contracts with break clauses, fees are calculated up to the break date. If the break is not exercised, the remaining fees will be paid.
5.6 For client signing contract for a duration of more than 3 months, the intermediary will invoice fees on a quarterly basis unless mutually agreed between eOffice and the intermediary.
Revised: 10th February 2025
